Is your schedule driving you crazy?
Scheduling is one of the most important elements of your practice. It is intimately tied to your profits, stress level, and patient satisfaction, yet I see practice after practice allowing their schedule to reduce their income, create work chaos, and drive patients away.
Is this what is happening in your practice?
Do you ever wonder how your hygiene schedule was full at the Morning Huddle and within an hour, has four openings?!
Are you frustrated when these ... Continue Reading →
Ok, so, you are asking me to give up an entire day of income, take my employees to another location, sit around and talk? Now why in the world would I ever consider that? What is in it for me?
Having organized and participated in Annual Dental Practice Retreats for over 25 years, I have seen first-hand the many benefits of team retreats. But that is just my perspective, what’s really important is what does the hard-core evidence say?
Payoffs of Dental ... Continue Reading →
Dental team accountability is a topic I frequently address with dentists. In a business like dentistry where the boss must spend 95% of his or her working time in the mouth of another person in order to be successful, accountability becomes even more elusive. A dentist is not available to look over employees’ shoulders and monitor their performance, answer their every question, or ensure what needs to be done is done and done properly.
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“If you are building a culture where ...
Want a day where you meet your goals, feel a sense of pride in your work, and leave relaxed and on time? Who doesn’t? So, how often does it happen in your dental practice? Once a week? Once a month? Never? There is one way, without a doubt, you can make this happen more frequently and consistently. It is the use of an organized Morning Huddle. Yes, that ... Continue Reading →
HOW TO HEAR THESE WORDS FROM YOUR EMPLOYEES…
There is a serious conundrum in every dentist’s work life: 99% of your training was clinical dentistry when in reality you spend more than 50% of your time focused on interacting with employees and patients. There was no training for that, was there? Such topics as, “How to Develop Productive and Efficient Employees” wasn’t on your curriculum, I bet? Even if ... Continue Reading →
First coined by the philosopher Aristotle, the phrase “a whole is greater than a sum of its parts” still has a lot of relevance in this day in age. This is the basis behind the idea of teamwork. If the full dental team isn’t working in synergy your practice isn’t going to be as effective, efficient or run as smoothly as it could, or should, be.
Everything in your practice is connected ... Continue Reading →
Many practice owners feel like they need to be SUPERDENTIST by day, and the business-minded Clark Kent by night to make sure both of their roles as a dentist and business owner are taken care of. This doesn’t have to be the case. A dental practice that is “organizationally-organized” can alleviate the stress on the practice owner and let them focus on being a dentist.
In the business ... Continue Reading →
It’s Monday morning and your team is gathered for the Morning Huddle. Each goes through their reports and all agree that the schedule looks perfect! Your front desk has met their scheduling goal, as have all providers. There are no openings in the schedule and everyone is ready to roll. Your team is even up for a team high-five today! You are off and running. But what happens? ... Continue Reading →
In my 35 years in dentistry I have heard this phrase over and over again. Most dentists didn’t get into the profession because they wanted to run a business; they did it so they could be DENTISTS! Unfortunately, the business side of running a dental practice often ends up being so overwhelming they aren’t able to enjoy their true passion of dentistry.
For many dentists, this dilemma leads to contemplating ... Continue Reading →
Are you looking for ways to increase your dental practice’s annual production? According to a study conducted by Harvard Review, businesses with healthy work cultures produce, on the average, 31% more than those businesses without one. Providing your team with a healthy work culture where they feel valued and secure is critical to a healthy bottom line.
There are three fundamental pieces to ensuring a ... Continue Reading →