Dental practices that systemize around: exceeding patient expectations, creating self-managed teams, and exhibiting excellent communication skills create competitive advantages such as uniqueness, adaptability, and resistance. Traits required for thriving in our rapidly changing economy of intense competition, managed care, and instantaneous communication. Not by coincidence, the same traits that allowed the Ginkgo tree to thrive for over 270 million years of constant change and become the most successful tree on Earth.
With a Masters in Business Administration, over 35 years of hands-on dental management experience (and marriage to a dentist!), Sandy Baird is a dental industry speaker that has walked in your meeting attendee’s shoes. From study clubs to dental industry conferences, Sandy provides attendees with an energetic and informational presentation which leaves the audience walking away inspired to take their dental practice to the next level.
Regardless of which presentation you choose, Sandy will offer practical and enlightening solutions, information, and explanations empowering your attendees with tools to use in their practice on a daily basis.
Thanks to her in-depth experience with literally every role in the practice, she is able to gear her presentation to the perspective of your attendees. Choose from Sandy’s most requested course offerings below. Mix and match to create your customized single or multi-segment break-out, half-day, or full day session.
Sandy Baird was absolutely fantastic, her presentation was highly educational and detailed yet fun, fast-paced, relevant and interesting. Sandy’s insights are invaluable, she kept the audience captivated and glued to their chairs. She sparked a passionate conversation that kept on going well after the presentation has ended.–Keren Sperling, DMD, MSc , Board Certified Periodontist - Vienna, Virginia
SANDY’S SPEAKING TOPICS
BUILDING SELF-MANAGED TEAMS
Your key to management freedom!
Wanting to reduce management responsibilities and your time spent on administrative work? This seminar does just that by showing how to develop employees into a self-managed team. With a focus on systemization, accountability, and empowerment this seminar illustrates the remarkable synergy of true teamwork.
Sandy explains more in the video below about how to get more wins for your dental practice by building a self-managed dental team.
You can also hear Sandy talk about this subject on the Growing Dentist Podcast.
DENTIST, BOSS, LEADER CONUNDRUM
How to be a leader AND a dentist!
Most dentists aren’t taught the skills necessary to become an effective boss, leader, and business owner in dental school. Learn the strategies needed to reduce staffing headaches, create a healthy work environment, re-energize the team, assure a professional atmosphere, and lead effectively with confidence.
EMBEZZLEMENT IN THE DENTAL OFFICE
It could happen to you!
No one is immune to embezzlement. Be aware and protect your practice from this danger. Gain a thorough education on the causes and effects of embezzlement. Sandy provides safeguards so you can prevent, detect, and respond to suspicions of criminal behavior within your practice.
SUPER GLUE OF PRACTICE SUCCESS
Customer Service, Communication, and Online Ratings
Customer service can be your strongest competitive advantage. This presentation teaches the entire team how to communicate with care and warmth and show patients that you are truly listening. Sandy provides the ten fundamental rules of customer service, and how to apply them in your practice, to create five-star online ratings.
HIPAA IN THE DENTAL PRACTICE
TO TELL, OR NOT TO TELL, THAT IS THE QUESTION
Learn why HIPAA is so important and what you and your team need to know to make sure your practice is HIPAA compliant.