“IT’S JUST NOT FAIR!” How often do we hear this phrase from toddlers and elders, alike? In fact, studies suggest humans are born with an innate sense of justice and fairness! So, when something happens that challenges our primal sense of justice, there’s no telling the consequences. We see such consequences play out every day in areas such as healthcare, income, human rights, and even your dental practice.
Unfair Leadership Has Unintended Consequences
You are the leader of your practice. Your employees ... Continue Reading →
You can spot disengaged dental employees a mile away.
You can see it in their body language and hear it in their voice. They may appear mechanical, bored, and do no more than is absolutely necessary to keep their job.
Such a waste!
Unfortunately, this issue is prevalent across much of our modern workforce. In fact, research giant Gallup has found that globally, 85% of employees are disengaged ... Continue Reading →
Is your schedule driving you crazy?
Scheduling is one of the most important elements of your practice. It is intimately tied to your profits, stress level, and patient satisfaction, yet I see practice after practice allowing their schedule to reduce their income, create work chaos, and drive patients away.
Is this what is happening in your practice?
Do you ever wonder how your hygiene schedule was full at the Morning Huddle and within an hour, has four openings?!
Are you frustrated when these ... Continue Reading →
- Want to maximize your retirement savings?
- Need funds for new equipment, technology, or an office renovation?
- Want to get those debt burdens off your back?
- Having a hard time making ends meet?
If you answer yes to any of these, then, like many dentists, you need a higher net income. Easier said than done, right?!? Actually, it doesn’t have to be that complicated. Let’s answer this question using the KISS (Keep It Simple Stupid) method, it all comes down to the numbers.
You, working alone, ... Continue Reading →
Ok, so, you are asking me to give up an entire day of income, take my employees to another location, sit around and talk? Now why in the world would I ever consider that? What is in it for me?
Having organized and participated in Annual Dental Practice Retreats for over 25 years, I have seen first-hand the many benefits of team retreats. But that is just my perspective, what’s really important is what does the hard-core evidence say?
Payoffs of Dental ... Continue Reading →
HOW TO HEAR THESE WORDS FROM YOUR EMPLOYEES…
There is a serious conundrum in every dentist’s work life: 99% of your training was clinical dentistry when in reality you spend more than 50% of your time focused on interacting with employees and patients. There was no training for that, was there? Such topics as, “How to Develop Productive and Efficient Employees” wasn’t on your curriculum, I bet? Even if ... Continue Reading →
“Sandy, I need help! My front desk person had to leave suddenly due to a personal situation, and may not return. We are all struggling without her! I have deposits hitting my bank and have no idea to whom they belong. I can’t access my own practice’s website, email, or Facebook account. We can’t even attach x-rays to our e-claims! Can you help me?” This type ... Continue Reading →