Is your schedule driving you crazy?
Scheduling is one of the most important elements of your practice. It is intimately tied to your profits, stress level, and patient satisfaction, yet I see practice after practice allowing their schedule to reduce their income, create work chaos, and drive patients away.
Is this what is happening in your practice?
Do you ever wonder how your hygiene schedule was full at the Morning Huddle and within an hour, has four openings?!
Are you frustrated when these ... Continue Reading →
Dental practice embezzlement is a real issue. It is estimated that between 60% and 80% of dentists will know they were embezzled by the end of their career. Who knows how many never know!
Embezzlers create their own, ongoing inventive methods to steal from you. Unfortunately, if your employee is determined to embezzle from you, they ... Continue Reading →
Many practice owners feel like they need to be SUPERDENTIST by day, and the business-minded Clark Kent by night to make sure both of their roles as a dentist and business owner are taken care of. This doesn’t have to be the case. A dental practice that is “organizationally-organized” can alleviate the stress on the practice owner and let them focus on being a dentist.
In the business ... Continue Reading →
“The garbage can or the to-read tub?” This was a regular question I asked my dentist-husband about his proliferating dental journals, articles, and newsletters. Of course, he always had the best intention of reading them all, so 9 out of 10 went to the “TO-READ” PILE. Many times our bedroom was lined layers high with multicolored plastic tubs full of the “to-read” pile. Not to mention the piles at his practice.
Yes, being married ... Continue Reading →
It’s Monday morning and your team is gathered for the Morning Huddle. Each goes through their reports and all agree that the schedule looks perfect! Your front desk has met their scheduling goal, as have all providers. There are no openings in the schedule and everyone is ready to roll. Your team is even up for a team high-five today! You are off and running. But what happens? ... Continue Reading →
“Sandy, I need help! My front desk person had to leave suddenly due to a personal situation, and may not return. We are all struggling without her! I have deposits hitting my bank and have no idea to whom they belong. I can’t access my own practice’s website, email, or Facebook account. We can’t even attach x-rays to our e-claims! Can you help me?” This type ... Continue Reading →