“IT’S JUST NOT FAIR!” How often do we hear this phrase from toddlers and elders, alike? In fact, studies suggest humans are born with an innate sense of justice and fairness! So, when something happens that challenges our primal sense of justice, there’s no telling the consequences. We see such consequences play out every day in areas such as healthcare, income, human rights, and even your dental practice.
Unfair Leadership Has Unintended Consequences
You are the leader of your practice. Your employees ... Continue Reading →
You can spot disengaged dental employees a mile away.
You can see it in their body language and hear it in their voice. They may appear mechanical, bored, and do no more than is absolutely necessary to keep their job.
Such a waste!
Unfortunately, this issue is prevalent across much of our modern workforce. In fact, research giant Gallup has found that globally, 85% of employees are disengaged ... Continue Reading →
Is your schedule driving you crazy?
Scheduling is one of the most important elements of your practice. It is intimately tied to your profits, stress level, and patient satisfaction, yet I see practice after practice allowing their schedule to reduce their income, create work chaos, and drive patients away.
Is this what is happening in your practice?
Do you ever wonder how your hygiene schedule was full at the Morning Huddle and within an hour, has four openings?!
Are you frustrated when these ... Continue Reading →
- Want to maximize your retirement savings?
- Need funds for new equipment, technology, or an office renovation?
- Want to get those debt burdens off your back?
- Having a hard time making ends meet?
If you answer yes to any of these, then, like many dentists, you need a higher net income. Easier said than done, right?!? Actually, it doesn’t have to be that complicated. Let’s answer this question using the KISS (Keep It Simple Stupid) method, it all comes down to the numbers.
You, working alone, ... Continue Reading →
Professional burnout is an epidemic! In a study, just this year, of over a thousand Human Resource managers 98% indicated burnout was actually “sabotaging” their businesses. Many managers indicated professional burnout accounted for 50% of their employee turnover!
Companies across all industries are seeing it impact their business, so they are putting internal programs in place to prevent it before it steals their talent, institutional knowledge, and competitive advantage. It is one of the most prevalent work-related problems in our society ... Continue Reading →
Ok, so, you are asking me to give up an entire day of income, take my employees to another location, sit around and talk? Now why in the world would I ever consider that? What is in it for me?
Having organized and participated in Annual Dental Practice Retreats for over 25 years, I have seen first-hand the many benefits of team retreats. But that is just my perspective, what’s really important is what does the hard-core evidence say?
Payoffs of Dental ... Continue Reading →
Dental team accountability is a topic I frequently address with dentists. In a business like dentistry where the boss must spend 95% of his or her working time in the mouth of another person in order to be successful, accountability becomes even more elusive. A dentist is not available to look over employees’ shoulders and monitor their performance, answer their every question, or ensure what needs to be done is done and done properly.
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“If you are building a culture where ...
Your Dental Practice Income Statement, sometimes called your Profit and Loss Statement, or your P&L Statement, can be a foundational management tool for your practice if it is purposely designed. Unfortunately, many dentists have no idea their Practice Income Statement can be arranged to meet their specific needs. Usually, dentists accept the generic income statement given them by their bookkeeper or accountant, glance at the bottom line, then file ... Continue Reading →
Dental practice embezzlement is a real issue. It is estimated that between 60% and 80% of dentists will know they were embezzled by the end of their career. Who knows how many never know!
Embezzlers create their own, ongoing inventive methods to steal from you. Unfortunately, if your employee is determined to embezzle from you, they ... Continue Reading →
Want a day where you meet your goals, feel a sense of pride in your work, and leave relaxed and on time? Who doesn’t? So, how often does it happen in your dental practice? Once a week? Once a month? Never? There is one way, without a doubt, you can make this happen more frequently and consistently. It is the use of an organized Morning Huddle. Yes, that ... Continue Reading →