Dealing with Difficult People in a Professional Setting
Don’t Let It Ruin Your Day!
All dental practices have difficult patients, but, when managed correctly, they can become your best source of referrals. Applicable to the entire dental practice team, this presentation will teach teams how to manage difficult patients and provide scripts and verbal tools to implement in the practice.
Essential Leadership Skills for Today's Dental Leaders
Leadership isn’t just for “Big Business.” In today’s world, it is absolutely necessary to create and manage a healthy dental practice. This seminar is tailored specifically for dentists seeking to sharpen their leadership skills and improve their practices’ overall performance while navigating the dual demands of clinicians and business owners.