Speaking Topics, Leadership, Team Building Sandy Baird Speaking Topics, Leadership, Team Building Sandy Baird

Dealing with Difficult People in a Professional Setting

Don’t Let It Ruin Your Day!

All dental practices have challenging patients, but when managed correctly, they can become a valuable source of referrals. This seminar equips your entire dental team with proven tools and scripts to confidently handle difficult patients, prevent conflict, and protect team morale—while turning challenging interactions into opportunities for stronger relationships and referrals.

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Speaking Topics, Leadership Sandy Baird Speaking Topics, Leadership Sandy Baird

Essential Leadership Skills for Today's Dental Leaders

Leadership isn’t just for “Big Business.” In today’s world, it is absolutely necessary to create and manage a healthy dental practice. This seminar is tailored specifically for dentists seeking to sharpen their leadership skills and improve their practices’ overall performance while navigating the dual demands of clinicians and business owners. 

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