Dealing with Difficult People in a Professional Setting
Don’t Let It Ruin Your Day!
All dental practices have challenging patients, but when managed correctly, they can become a valuable source of referrals. This seminar equips your entire dental team with proven tools and scripts to confidently handle difficult patients, prevent conflict, and protect team morale—while turning challenging interactions into opportunities for stronger relationships and referrals.
Essential Leadership Skills for Today's Dental Leaders
Leadership isn’t just for “Big Business.” In today’s world, it is absolutely necessary to create and manage a healthy dental practice. This seminar is tailored specifically for dentists seeking to sharpen their leadership skills and improve their practices’ overall performance while navigating the dual demands of clinicians and business owners.